Willetton &
Osborne Park Stores

1300 03 03 96

Perth Mobile Service

We understand that not everybody in Perth will have time to come down to our store. This is why we offer our Courier Service for all Mobile Phone Repairs as well Tablet & Other Repairs. To take advantage of this service, you will need to follow the steps below.

Easy Steps to Posting in your Repair

  • Call Our Willetton Store on (08) 9457 4985 for a quote & to check parts availability.
  • Please download and fill in the PDF Phone-Ninja-Postal-Form.pdf
  • Remove the Sim card & any memory SD cards from the phone. Do not send any accessories or products boxes with the device unless required for the repair, it may cost more to send them back.
  • Backup the Data for your Device before sending. We are not responsible for data loss.
  • Package the device along with the form. Please ensure that you pack it carefully with bubble wrap or equivalent as we will not be held responsible for damage caused on route to us.
  • We recommend that you use registered post or signature service as you will be able to track the package. Post or Courier your device to: Phone Ninja Unit 2 Number 8 Yampi Way Willetton 6155
  • We will send back with our preferred courier, so please don’t send empty satchels as we will send these back to you unused.
  • Once we have the job, we will inspect and repair the item unless further quoting is needed. for work not pre priced we will confirm the quote with you before proceeding with the repair.
  • Upon job completion we will contact you for payment via Credit Card or Bank Transfer. Bank transfers can take several days to clear, so please understand that the job cannot be released until payment clears.
  • We have several Prices for return shipping: -Standard size package to Residential address (e.g. street address) $20. -Standard size Package to POBOX $30. Larger packages (such as Laptops) may have additional fees. Standard size packages are suitable for devices such as phones and tablets.
  • Sign For & Enjoy Your Repaired Device.